A client can contact any therapist directly through the system and they can contact e-therapy site admin for technical problems through our main Contact page. For website, technical or other issues, we endeavour to respond within 24 hours.

If you are registering as a therapist on the system registration is very quick, approval probably on the same day, and you would then possibly spend a bit more time fine tuning your professional profile and photo if you use one. Organising your available session times is simple and fast, so you will be ready for business max 24 hours ......
 

Yes - every therapist has their own unique url within the e-therapy system - e.g. http://mysite.e-therapy.com.au. Therapists can use this link from ther own website, or give it to clients so they can go directly to the page.

No it is not based on any previously created product and it has been completely developed by Silvertrees Web development over the past 7 years (updated as required to follow new technologies), who are also available to respond to any concerns to keep improving the system. So - any ideas? Let us know.
Please note: Different versions of the system are also available for practices to operate themselves, to include their own therapists only, and for hospitals/universities and larger companies etc who need to deliver counselling services for staff/students etc.

The system manages session creation, bookings, chat logs, therapist/client information securely and in a way that is easily audited. You can of course do any amount of counselling 'outside' the system, but the corresponding admin and record keeping would all need to be managed by yourself. the setting of session 'start' and 'finish' times within the system also add a degree of 'official organisation' that we have found greatly assists the process of working online. The e-therapy.com.au system combines calendar, booking, payment, and actual session performance as one secure product. The apps are standalone, and FREE.
Very importantly too - the system is ONLY for this purpose, not a general public open communication function, or owned by any huge multicorporate that only wants you to use their systerms so they can capture your data for markeitng.